FAQ

What type of events do you cater?

Corporate Events, Rehearsal dinners, Weddings, Graduations, Birthdays, Sporting Events, Customer appreciation events, Retirement parties, Holiday parties, Quinceañera, Bar and Bat Mitzvah, Block parties, you name it!

How far will you travel?

We are located in Norfolk, Va. and travel within 25 miles of our location is included in our basic catering rates. Additional rates may apply for travel beyond 25 miles. Please contact us more information.

What forms of payment do you accept?

We accept all major credit cards, cash or check.

Is Gratuity included?

Gratuity is not included and is at the discretion of the host.

How is the amount of pizza dough you bring calculated?

We estimate the amount of pizza dough we need based on one 13″ pizza per two guests plus an additional 10% in case some of them are extra hungry. If you purchase a package that feeds up to 50 guests then we will bring enough dough to make 30 pizzas. When calculating how many pizzas you will need at your event, please take into account the number of young adults that will attending.

How is the pizza served?

At catering events we serve our pizza buffet style. If you purchased hot appetizer trays they will be served first and dessert pizzas last. For parties larger than 100 guests we recommend additional serving time as it is not possible to have enough pizza ready for everyone to eat at once. We recommend that the Buffet will be right near the  pizza oven to guarantee freshness. We understand that is not always possible due to constraints on parking the oven. If you require the buffet in a different location additional staffing may be needed.

 What is included? in our package?

Up to 2 hours of service, 2-3 staff, paper plates, paper napkins and plastic forks are included in your package. We bring our own serving tables and linens. We collect and haul away any trash.

 How do we book an event?

Please call or email us for availability and pricing.  We require a 50% deposit and a signed contract to hold your date.

Can you park your trailer in our backyard?

It depends. A minimum 20ft long x 15ft wide location is needed for the parking of trailer and access to operate the oven as well as setup of our tables and tent if needed.  We require a firm a level ground due to the weight of the trailer and truck. We also need to be able to pull the trailer away once we finished service, cleaned the area and packed up. If possible, prior to your event we will do a site visit to determine the best area to set up our trailer.

Do you need access to electricity?

Yes, we do require access to an electrical supply to run the refrigeration unit on our prep cart. If electricity is not readily available we do have a small quiet generator that we can bring.

How hot does the oven get? Does it give off a lot of smoke?

The internal temperature of our oven can get up above 900 degrees F. This can take approx. 1-2 hours. There will be some smoke for the first half hour or so while the oven heats up but there is no smoke once the oven is hot enough to cook the pizzas.

What about food safety?

We take food safety seriously. All of our staff hold current Virginia food handlers cards and we have at least one certified food manager on staff at all events. Our food preparation table is refrigerated to keep foods at the proper cold holding temperatures. 

What about the weather?

We are able to make and serve pizza under our tent during a light rain. For severe weather (lightning, strong winds, heavy rain, weather warnings) that may be predicted for the day, we will work with you to reschedule or adjust the serving time (start early or end early). If a storm starts during the event, we will stop service immediately to secure our tables and equipment. We will resume service if/when we are able.
We will make every effort to have your party even if it should rain. In the event of a same day cancellation due to weather, we will retain your deposit and, depending on availability, we will apply the entire balance of your deposit towards another event occurring 90 days of the original event date.

What is your cancellation policy?

You may cancel your event 14 days prior to the scheduled date without any penalty and your deposit will be refunded in full. If you cancel less than 14 days from the scheduled date, depending on availability,  we will apply the entire balance of your deposit towards another event occurring 90 days of the original event date.

**We reserve the right to make any changes to prices and company policies.